Use this guide to create and manage SFTP users for a specific WordPress website. You can grant access to either the Production or Staging environment, change user passwords, and remove users who no longer need file access.

Manage SFTP users using the Pressidium Dashboard

  1. Select the Websites menu option from the Dashboard sidebar. 
  2. Go to your website’s overview by clicking on its name.
  3. Navigate to the SFTP page by clicking the link on the navigation bar.

To add a new user, click New to open the modal window.

  1. Select Environment (Production or Staging) to grant access to the production or staging environment respectively. A user can only access files and data of the selected environment.
  2. Provide a User name and a Password. A strong password (mixed lower case and uppercase Latin characters, numbers and special characters) is recommended. 
  3. Click Create to create the user.

Test the newly created user by connecting to your website via SFTP.

To delete a user:

  1. Locate the user in the SFTP Users list.
  2. Click Delete to display the user deletion confirmation dialog.
  3. Click Delete to permanently delete the user.

To change a user’s password:

  1. Locate the user in the SFTP Users list.
  2. Click Change Password.
  3. Enter the new password and click Update.

Need help?

If you are not sure which environment an SFTP user should access, or a user cannot connect through SFTP, contact our Support team before changing access settings.

Open a support request

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