How do I cancel my account?
You will need to open a support ticket requesting the cancellation of your account.
Once the ticket has been submitted, a member of our team will ask you to confirm the cancellation, and that you’ve downloaded all your files and data.
If you need help retrieving your data, you can request us to create an archive of your website containing all of your files as well as a full database dump.
Need help?
If you are not sure how cancellation affects your sites, billing, backups, or access, contact our Support team before cancelling your account.
Where to go next
- Review our support ethos to understand how Pressidium Support helps customers.
- Download a full website archive if you need a local copy of your website before cancellation.
- Download your full backup files if you need backup files before closing the account.
Was this article helpful?