If you opted to use a free SSL certificate managed by our platform you will need to add DNS records in order for our systems to verify your domain ownership and issue/install an SSL certificate. Depending on the type of domain (or subdomain) you may be presented with one or more DNS records to add.

Prerequisites

Before continuing, make sure you have:

To see domain ownership verification in the full setup walkthrough, watch the Step 5 section in the following video tutorial:

If your domain is behind a proxy, like Cloudflare, watch this video tutorial instead:

Open the domain verification details

You can access domain verification in two ways.

During initial website setup

If you are still using the setup wizard, continue to the Verify Domain Ownership step.

From the Domains page

If you skipped verification during setup or need to return to it later:

  1. Go to WordPress > Domains.
  2. Open Configure > DNS Details.
  3. Select Domain ownership / SSL verification.

Both interfaces provide the DNS record required to verify the domain.

Verify domain ownership

  1. Copy the DNS record displayed in the Pressidium Dashboard.
  2. Login to your DNS provider’s control panel and add the new CNAME records.
  3. Open the DNS zone for the domain.
  4. Add the CNAME record using the exact Type, Host, Value, and TTL shown by Pressidium.
  5. Save the record.

After configuring DNS, return to your Pressidium dashboard and click “Verify Ownership“.
Our platform will check if the DNS record has propagated correctly.
DNS propagation can take some time (from a few minutes to up to 24-48 hours in rare cases).

You can use an online service such as www.whatsmydns.net to check the status yourself. So if the verification fails immediately, wait a while and try again.

Verification success

When EDGE detects the required DNS record, domain verification completes successfully.

You can then continue with the DNS changes required to route website traffic through Pressidium EDGE.

If verification is pending

If domain verification remains pending, the DNS record may not have propagated yet or the configured record may not match the value provided by Pressidium.

Check that:

  • The DNS record type matches the value shown in the Dashboard.
  • The Host value was copied exactly.
  • The Value/Target matches the value provided by Pressidium.
  • The record was added at the DNS provider currently authoritative for the domain.
  • If you use Cloudflare, the record is set to DNS only rather than proxied.
  • Enough time has passed for the DNS change to propagate.

After checking the record, return to the Dashboard and try Verify Ownership again.

Skip verification during initial setup

If you are completing the initial setup wizard, you can select Skip Step and return to domain verification later.

To complete verification later, go to WordPress > Domains > Configure > DNS Details, then open Domain ownership / SSL verification.

Need help?

If verification remains pending after the DNS record has propagated and you have confirmed that its values are correct, contact Pressidium Support.

Include:

  • The affected domain
  • The DNS record you added
  • The DNS provider you are using
  • A screenshot of the verification status

Where to go next