To move your Pressidium-hosted sites onto Pressidium EDGE, request an account upgrade through the Dashboard. Follow Support’s instructions to prepare each domain, then update DNS to route traffic through EDGE.

This guide applies to Pressidium Managed WordPress Hosting accounts that are still on the Advanced Network and want traffic to use the Pressidium EDGE network. The WordPress installation, database, and origin stay on Pressidium.

If the site is hosted somewhere else and you want EDGE in front of that origin, follow Adding a WordPress site to EDGE instead.

What changes, and what stays the same

Pressidium EDGE sits in front of your origin. Visitors connect to the nearest EDGE location. EDGE caches qualifying responses, filters attacks, and forwards requests that need a fresh WordPress response to your Pressidium-hosted origin.

  • What changes: DNS routing, HTTPS at the edge, caching, Firewall, and DDoS protection in front of the site. After the upgrade, websites show the Pressidium EDGE label in the Website Overview summary.
  • What stays the same: The WordPress files, database, and PHP origin remain on Pressidium Managed WordPress Hosting. You do not copy the site to a new host as part of this path.

For an overview, see What is Pressidium EDGE?.

Pressidium EDGE is included with your hosting plan at no extra cost. The separate Pressidium EDGE plans and pricing apply to websites hosted elsewhere.

What you prepare

Before you request the upgrade:

  1. Confirm you can sign in to the Pressidium Dashboard for the team that owns the sites.
  2. Confirm you can edit DNS at the provider that hosts the domain’s records.
  3. Lower the TTL on the existing records so later DNS changes propagate faster. You can restore the TTL after the domains are connected.
  4. List the websites and hostnames you want to move, including www and any redirects. Note whether each uses a Pressidium-managed or custom SSL certificate.
  5. Arrange time to check the sites after changing DNS, including any forms, checkout, or member areas your visitors use.

You will need DNS access for every hostname that should serve traffic through EDGE, including www if visitors use it.

What you do, and what Support does

  1. Follow Upgrade your account to Pressidium EDGE to request the upgrade. Schedule a free upgrade opens a support ticket. If the upgrade banner is not visible, open a support request instead.
  2. Include your website and domain list. If you want to move only some websites, ask Support to confirm the available options.
  3. Follow Support’s instructions and confirm when to begin the DNS changes. Ask whether any existing domain mappings or custom certificates need attention.

Prepare domains and switch traffic

After Support confirms you can proceed, open Websites, select the site, and go to WordPress > Domains.

  • If the domain is listed: Review its existing entry. Open Configure > DNS Details, or use Verify DNS for SSL and Configure DNS when those actions appear. Use the displayed records for verification and traffic routing; you do not need to start by adding a domain that is already listed.
  • If an expected domain is missing: Ask Support how to proceed before changing its DNS. If Support asks you to add it, follow Add a domain or subdomain and update DNS records.

Complete the verification and SSL preparation first. Then update the traffic-routing records at your DNS provider using the values displayed for each hostname. See Manage Domains for the DNS controls and status descriptions.

Confirm the site is on EDGE

After DNS has had time to propagate:

  1. On Website Overview, check for the Pressidium EDGE label. This identifies the site’s network; check DNS separately to confirm the domain points to it.
  2. Open WordPress > Domains. Compare your domain’s DNS records with the routing records in Configure > DNS Details, or Configure DNS if that is the available action.
  3. Confirm Status shows Connected and HTTPS shows SSL Enabled.
  4. Open the site using https:// in a private browser window. Check the homepage, internal pages, images, styles, and scripts. Test both the root domain and www if you use both, including the intended redirects.
  5. Sign in to WordPress admin and test the forms, checkout, login, or member areas relevant to your site. Confirm these work as expected after the switch.

If DNS Not Connected remains after propagation, use Configure DNS to compare the required records with those at your DNS provider. For SSL Pending, open Verify DNS for SSL and check the verification record. If the values match but the status does not change, reply to your upgrade ticket with the details below.

Need help?

Reply to your upgrade ticket if DNS or SSL remains pending after propagation, a domain is missing, or the site behaves incorrectly after the switch. If you do not have an open ticket, open a support request.

Include:

  • Team and website name
  • Domain
  • Current domain and SSL status, plus any error message
  • DNS provider
  • Approximate time of the latest DNS change
  • The page or action that fails, if applicable

Where to go next